Last updated: June 2026
At SparkWash Bali, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit www.sparkwashbali.com and use our services.
When you book a service or contact us, we may collect your name, contact details such as your email address and phone or WhatsApp number, your location or address in Bali and an optional map pin, vehicle details such as the make, model, and size, and payment information that is processed securely by our payment gateway.
We use your information to process, schedule, and confirm your bookings, coordinate with our team to find your vehicle, process payments through our payment gateway, and send booking updates, receipts, and responses to your questions. We do not use your information for anything else without your consent.
Online payments are processed through a licensed and secure payment gateway in Indonesia. We do not store your card or bank account details on our servers. All sensitive financial data is encrypted and handled directly by the payment gateway.
If you share a map pin or your current location through your browser, we store the coordinates only to help our team reach you. Sharing a pin is optional. If you do not share a location, we rely on the address you provide.
We do not sell, rent, or trade your personal data. We only share it with the essential service providers needed to run our service, such as our payment gateway, our database provider, and our email provider, and only as far as needed to complete your booking.
Your information is stored securely and we take reasonable steps to protect it from unauthorised access. We keep your data only as long as needed for our service and for reasonable record keeping.
You can ask us to access, correct, or delete the personal data we hold about you at any time by contacting us using the details below. We will respond to reasonable requests within a reasonable time.
For any privacy questions, reach us by email at sparkwashbali@gmail.com or on WhatsApp.